Privacy Policy

Last updated: January 15, 2025

At TextbookLM, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our service.

1. Information We Collect

Personal Information

Name: To personalize your experience

Email address: To deliver your converted audio files and communicate with you

Payment information: Processed securely through our payment partners (we do not store payment details)

File Information

PDF documents: The files you upload for conversion

File metadata: File names, sizes, and upload timestamps

2. How We Use Your Information

Service Delivery: To convert your PDFs into audio podcasts

Communication: To send you the completed audio files and service updates

Payment Processing: To handle transactions securely

Customer Support: To respond to your inquiries and provide assistance

Service Improvement: To analyze usage patterns and improve our service (anonymized data only)

3. Data Storage and Security

File Storage

• Uploaded PDF files are temporarily stored during processing

• Files are automatically deleted from our servers after processing is complete

• Generated audio files are delivered via email and not permanently stored

Security Measures

• All data transmission is encrypted using industry-standard SSL/TLS

• Access to user data is restricted to authorized personnel only

• Regular security audits and updates to protect against threats

4. Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share data only in the following circumstances:

Payment Processing: With secure payment processors to handle transactions

Legal Requirements: When required by law or to protect our rights

Service Providers: With trusted partners who help us operate our service (under strict confidentiality agreements)

5. Your Rights and Choices

You have the right to:

Access: Request information about the data we have collected about you

Correction: Request correction of inaccurate personal information

Deletion: Request deletion of your personal information (subject to legal requirements)

Opt-out: Unsubscribe from marketing communications at any time

6. Cookies and Analytics

We use essential cookies to ensure our website functions properly. We may also use analytics tools to understand how users interact with our service, helping us improve the user experience. This data is collected anonymously and cannot be used to identify individual users.

7. Data Retention

PDF Files: Deleted immediately after processing completion

Personal Information: Retained only as long as necessary for service delivery and legal compliance

Payment Records: Retained as required by financial regulations

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that adequate safeguards are in place to protect your data in accordance with applicable privacy laws.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: hello@textbooklm.co

Business Inquiries: jojoamankwa@gmail.com

We are committed to resolving any privacy concerns you may have.